Shipping & Returns

SHIPPING

Product prices do not include shipping.

Shipping costs are calculated at checkout based on the total weight of your order.

For international customers, whose country is not on our shipping list please contact us at info@thisisoink.com to place your order.

We use trusted couriers and will email you tracking details once your order is shipped.

We take great care to package your order securely and can not accept responsibility for items damaged in transit. However, if your item arrives damaged, please contact us immediately so we can try and resolve the issue.

RETURNS

We are unable to offer returns or exchanges on our made to order products unless the item is faulty.

If you have an issue with your order please contact us at info@thisisoink.com

We offer a sample service to give you peace of mind over material choice. To order material samples please email samples@thisisoink.com

If you have any questions about our products or materials we use, please get in touch at info@thisisoink.com